Technical Support

MotorAnalysis - Electric Machine Design and Analysis Software

Technical Support subscription plans

Basic

Premium

Support by email
Online support 5 calls per month 12 calls per month
Adding user’s materials
Training 3 hours introductory training
course with 6 months
support subscription
3 hours introductory training
course with 3 months
Price for one month subscription* $100 USD $200 USD
Price for six months subscription* $550 USD $1,100 USD
Price for one year subscription* $1,000 USD $2,000 USD

 

Technical support is currently available only for MotorAnalysis-PM for permanent magnet machines.

Technical support includes solving issues regarding using MotorAnalysis, answering question about MotorAnalysis features, consultations on MotorAnalysis results interpretation. Technical support may not include consultations on making particular design choices. Technical support does not include software development.

*The price does not include the payment transfer fee which can vary depending on the country.

1 Questions are answered within 2 business days.

2 Chat or call via Skype, WhatsApp, Viber and ets. Preliminary request by email to arrange date and time is required. Maximum duration of one online support session is one hour.

3 Only if datasheet is available. Not more than two materials per week.

 
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